Privacy policy

Last Updated: October 2026

At SHOP MORE™ ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, or contact us.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide

When you place an order, contact us, or interact with our website, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and purchase details

  • Payment status and transaction information

  • Customer service messages

  • Product reviews, ratings, and feedback

We collect the information necessary to process orders, deliver products, and provide customer support.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type and device information

  • Operating system

  • Pages visited and browsing activity

  • Referral sources

  • Cookies and similar tracking information

2. How We Use Your Information

SHOP MORE™ may use your information to:

Process and Deliver Orders

  • Confirm and process orders

  • Arrange product delivery through courier partners

  • Verify payments where applicable

  • Send order confirmations and delivery updates

  • Handle cancellations, returns, exchanges, and refunds

Provide Customer Support

  • Respond to questions and complaints

  • Assist with order tracking

  • Resolve delivery or product-related issues

Improve Our Website

  • Understand how customers use our website

  • Improve website functionality and shopping experience

  • Evaluate product performance

  • Personalize website content where appropriate

Marketing and Promotions

Where required, and subject to your preferences and applicable law, we may use your contact information to send promotional offers, product updates, and special discounts.

You may opt out of marketing communications at any time.

Security and Fraud Prevention

We may use relevant information to verify orders, detect suspicious activity, prevent fraud, and protect our customers and business.

3. Cash on Delivery and Payment Information

SHOP MORE™ may offer Cash on Delivery (COD) and other payment methods depending on availability.

For COD orders, we may use your name, phone number, and delivery address to confirm your order and coordinate delivery.

When online payment options are available, payment information may be processed by the relevant payment provider. We do not intentionally store complete payment card details on our own systems unless expressly stated.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Keep essential website features working

  • Remember shopping preferences

  • Support shopping cart functionality

  • Understand website traffic and performance

  • Improve advertising and marketing where applicable

You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. How We Share Your Information

We do not sell your personal information to third parties.

We may share relevant information with trusted service providers when necessary to operate our business, including:

E-commerce and Website Providers

To host, maintain, and operate our online store.

Courier and Delivery Partners

To deliver orders and provide shipment updates.

Payment Providers

To process or verify transactions when online payment methods are used.

Analytics and Marketing Providers

To understand website performance and support marketing activities where applicable.

Legal and Regulatory Authorities

When disclosure is required by applicable law, a valid legal process, or to protect our rights and the safety of our customers.

We share only the information reasonably necessary for the relevant purpose.

6. Third-Party Services and Websites

Our website may use third-party services or contain links to external websites.

These services may collect or process information according to their own privacy policies. SHOP MORE™ is not responsible for the privacy practices of third-party websites that we do not control.

We encourage you to review their privacy policies before sharing personal information.

7. Data Security

We take reasonable steps to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website or electronic transmission method can be guaranteed to be completely secure.

Customers should also take reasonable precautions to protect their devices and personal information.

8. Data Retention

We retain personal information for as