Privacy policy

Last Updated: June 2026

At Shop More ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the terms outlined in this Privacy Policy.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements.

Any updates will be posted on this page along with the revised "Last Updated" date.

Information We Collect

Information You Provide

When using our website, placing an order, or contacting us, you may provide:

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Shipping Address

  • Payment Information

  • Order Details

  • Customer Support Communications

  • Reviews, Ratings, and Feedback

Providing certain information may be necessary to complete purchases and access specific website features.

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP Address

  • Device Information

  • Browser Type

  • Operating System

  • Website Usage Activity

  • Pages Viewed

  • Referral Sources

  • Cookies and Similar Tracking Data

Information from Third Parties

We may receive information from trusted third-party service providers, including:

  • Payment Service Providers

  • Shipping and Courier Partners

  • Analytics Providers

  • Marketing and Advertising Platforms

  • E-commerce Service Providers

How We Use Your Information

We use your information for the following purposes:

Order Processing

  • Process and confirm orders

  • Arrange shipping and delivery

  • Manage returns, refunds, and exchanges

  • Send order updates and notifications

Customer Support

  • Respond to inquiries

  • Resolve issues and complaints

  • Improve customer experience

Marketing & Promotions

With your permission where required, we may send:

  • Promotional Offers

  • Product Updates

  • Newsletters

  • Special Discounts and Campaigns

You may unsubscribe from marketing communications at any time.

Website Improvement

We analyze website performance and user behavior to:

  • Improve website functionality

  • Enhance user experience

  • Develop new services and features

  • Personalize content and recommendations

Security & Fraud Prevention

We use information to detect, investigate, and prevent fraudulent, unauthorized, or illegal activities.

Cookies & Tracking Technologies

Shop More uses cookies and similar technologies to:

  • Remember customer preferences

  • Improve website functionality

  • Analyze traffic and performance

  • Support advertising and marketing efforts

Most browsers allow you to manage or disable cookies through settings. However, disabling cookies may affect certain website features.

Sharing of Personal Information

We do not sell or rent your personal information to third parties.

We may share information only when necessary with:

Service Providers

Including:

  • Payment Processors

  • Courier and Delivery Companies

  • Technology and Hosting Providers

  • Customer Support Services

Legal Requirements

We may disclose information if required by law, court order, legal process, or to protect our rights, customers, or business operations.

Business Transactions

Information may be transferred in connection with a merger, acquisition, restructuring, or sale of business assets.

Customer Reviews & Public Content

Any reviews, comments, ratings, or testimonials submitted publicly on our website may be visible to other users.

Please avoid sharing sensitive personal information in public areas of the website.

Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of those websites before sharing personal information.

Children's Privacy

Our services are not intended for individuals under the age of 13.

We do not knowingly collect personal information from children. If such information is identified, we will take reasonable steps to remove it.

Data Security

We implement appropriate administrative, technical, and organizational measures to protect your information from unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your information, no online system can guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders and provide services

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our policies and agreements

Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate data

  • Request deletion of your information

  • Object to certain data processing activities

  • Withdraw consent where applicable

To exercise any of these rights, please contact us using the information below.

Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:

Shop More

Email: info@shopmore.pk

We will make reasonable efforts to respond to all privacy-related inquiries as soon as possible.