Shipping policy

Last Updated: October 2026

At SHOP MORE™, we are committed to providing fast, reliable, and secure delivery services across Pakistan. This Shipping Policy explains our order processing procedures, delivery estimates, and shipping terms.

By placing an order through our website, you agree to the terms outlined below.

1. Order Processing

All orders are processed within 24 hours after order confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

Processing times may occasionally vary during promotional campaigns, high-demand periods, or unexpected operational delays.

Once your order has been dispatched, tracking information may be provided via SMS, WhatsApp, or email, where available.

2. Delivery Times

SHOP MORE™ delivers to customers throughout Pakistan through available delivery arrangements and courier partners.

Our estimated delivery times are:

Location Estimated Delivery Time
Hyderabad Same-Day Delivery
Karachi 2 Business Days
Other Cities in Pakistan 3–4 Business Days

Hyderabad Same-Day Delivery: Same-day delivery is subject to order confirmation, product availability, order timing, and local delivery arrangements.

All delivery times are estimates and are not guaranteed. Actual delivery may vary depending on the destination and circumstances affecting the shipment.

3. Shipping Coverage

SHOP MORE™ proudly serves customers across Pakistan.

Delivery availability and timelines may vary for remote areas or locations with limited courier coverage. If delivery to a particular location is unavailable, our team may contact the customer to discuss the available options.

4. Shipping Charges

Any applicable shipping charges will be communicated during checkout or confirmed with the customer before the order is finalized.

SHOP MORE™ may offer free shipping, discounted delivery, or promotional shipping offers from time to time. Such offers may be subject to specific conditions.

5. Cash on Delivery (COD)

Cash on Delivery may be available for eligible orders and delivery locations within Pakistan.

Customers choosing COD are responsible for paying the confirmed order amount when the shipment is delivered.

COD availability may depend on the product, destination, and delivery arrangements.

6. Order Tracking

After dispatch, shipment details may be shared through:

  • SMS

  • WhatsApp

  • Email

  • Courier tracking services, where available

Tracking information may take some time to become available after dispatch.

If you need help tracking your order, contact our support team using the information provided below.

7. Change of Shipping Address

If you need to change your delivery address or phone number, contact us as soon as possible.

We will try to accommodate the request if the order has not yet been dispatched. Once the order has been handed over for delivery, changes may not be possible.

Address changes are subject to confirmation by our support team.

8. Order Cancellations

If you wish to cancel an order, please contact us as soon as possible.

Cancellation requests may be accepted before an order is processed or dispatched. Once the shipment has been handed over to a courier or delivery partner, cancellation may no longer be possible.

For further assistance, contact us at info@shopmore.pk or +92 319 2340311.

9. Delivery Delays

Although we aim to deliver orders within the estimated timeframes, delays may occur due to circumstances beyond our reasonable control, including:

  • Public holidays

  • Severe weather conditions

  • Courier operational delays

  • High order volumes

  • Remote delivery locations

  • Unexpected logistical disruptions

SHOP MORE™ cannot guarantee specific delivery dates or control all third-party courier operations. However, we will make reasonable efforts to assist customers with delivery-related concerns.

10. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information, including their name, phone number, and delivery address.

Incorrect or incomplete details may result in delayed delivery, failed delivery attempts, or additional shipping charges.

If an order needs to be re-dispatched because of incorrect information supplied by the customer, additional charges may apply where applicable and will be communicated to the customer.

11. Damaged or Incorrect Deliveries

Please inspect your order upon delivery.

If you receive a damaged, defective, or incorrect product, contact us within 48 hours of delivery with your order number and clear photos or videos showing the issue.

Our team will review the request and assist in accordance with our Return & Refund Policy.

12. Contact Information

For questions about shipping, delivery times, order tracking, or shipment status, please contact us:

SHOP MORE™

Email: info@shopmore.pk

Phone / WhatsApp: +92 319 2340311

Business Address:
Karim Heights, Office No. 1
Unit 10, Latifabad
Hyderabad, Sindh, Pakistan

Business Hours:
Monday–Saturday: 9:00 AM–8:00 PM (PKT)
Sunday: Limited Support Available

Thank you for choosing SHOP MORE™.

Discover More. Shop More.